RETURN POLICY

At MS IMPEX, all sales are final. We do not offer returns, exchanges, or refunds on any products once a purchase has been made.

Please read the product description carefully and ensure you are satisfied before placing your order. If you have any questions regarding a product, feel free to contact our customer support team prior to making your purchase.

EXCEPTIONS

The only exception to this policy is if the product is damaged or defective upon delivery. In such cases:

  • You must notify us within 48 hours of receiving the product.

  • You must provide clear photos or videos showing the issue.

  • Our team will review the case and may offer a resolution at our sole discretion.

We do not accept returns or refunds for:

  • Change of mind

  • Incorrect selection

  • Products on sale or promotional offers

By completing a purchase on our platform, you agree to this no return, no refund policy.